Cookie Policy
Last updated: March 2026
This Cookie Policy explains how Norven uses cookies and similar tracking technologies on our website and platform. By using Norven, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences and recognize you when you return.
Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device until they expire or you delete them).
2. Why We Use Cookies
We use cookies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Provide security and prevent fraud
- Understand how you use our platform
- Improve our service and user experience
- Enable essential functionality
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function properly. Without them, you would not be able to use basic features of Norven.
| Cookie | Purpose | Duration |
|---|---|---|
| __session | Authentication session (via Clerk) | Session |
| __client_uat | User authentication token (via Clerk) | 1 year |
| csrf_token | Security protection against cross-site request forgery | Session |
These cookies cannot be disabled as they are essential for the service to work.
3.2 Preference Cookies
These cookies remember your choices and preferences to provide a more personalized experience.
| Cookie | Purpose | Duration |
|---|---|---|
| theme | Remember your light/dark mode preference | 1 year |
| language | Remember your language preference | 1 year |
| sidebar_collapsed | Remember your sidebar state | 1 year |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. We may use analytics to:
- Track page views and feature usage
- Identify which features are most popular
- Understand user journeys and navigation patterns
- Detect and fix errors
- Improve performance and user experience
We do not use third-party analytics services like Google Analytics. If we collect analytics data, it is processed internally and anonymized.
3.4 Marketing Cookies (Not Currently Used)
We do not currently use marketing or advertising cookies. If we do in the future, we will update this policy and request your consent.
4. Third-Party Cookies
Some cookies are set by third-party services we use to provide our platform:
4.1 Clerk (Authentication)
Clerk provides our authentication and user management system. Clerk may set cookies to:
- Maintain your login session
- Enable multi-factor authentication
- Prevent unauthorized access
Learn more: Clerk Privacy Policy
4.2 Stripe (Payment Processing)
Stripe processes payments and may set cookies when you visit our checkout or billing pages to:
- Prevent fraud and enhance security
- Process your payment information securely
- Remember your payment preferences
Learn more: Stripe Privacy Policy
5. How to Manage Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View and delete cookies stored on your device
- Block all cookies or only third-party cookies
- Clear cookies when you close your browser
- Set exceptions for specific websites
Learn how to manage cookies in popular browsers:
5.2 Impact of Blocking Cookies
If you disable or block cookies, some features of Norven may not work properly:
- You may not be able to log in or stay logged in
- Your preferences and settings may not be saved
- Some features may not function as intended
Essential cookies cannot be disabled as they are required for the platform to function.
5.3 Mobile Devices
If you access Norven through a mobile browser or app, you can manage cookies and tracking through your device settings:
- iOS: Settings → Safari → Block All Cookies
- Android: Chrome → Settings → Site settings → Cookies
6. Do Not Track Signals
Some browsers support "Do Not Track" (DNT) signals. Currently, there is no universal standard for how websites should respond to DNT signals. We do not track users across third-party websites and do not respond to DNT signals at this time.
7. Other Tracking Technologies
7.1 Local Storage
We use browser local storage to store user preferences and application state. This data remains on your device until you clear it or uninstall the application.
7.2 Session Storage
We use session storage for temporary data that is cleared when you close your browser tab.
7.3 Pixels and Web Beacons
We do not currently use tracking pixels or web beacons in our application or emails.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Updates will be posted on this page with a revised "Last updated" date.
We encourage you to review this policy periodically to stay informed about how we use cookies.
9. Your Consent
By using Norven, you consent to the use of cookies as described in this policy. If you do not agree, please configure your browser to block cookies or discontinue use of the service.
For essential cookies required for authentication and security, your consent is not required as they are necessary for the service to function.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: hello@norven.io
- Website: norven.io
For more information about how we handle your personal data, please see our Privacy Policy.